Frequently Asked Questions

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Frequently Asked Questions

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  • How will I get to know whether my Top Up has been successful?

    Once you complete your process of mobile recharging on TelecomPay App, you or your customer will receive the following from us:

    - Immediate response on your screen

    - SMS from the selected operator with Top Up details

  • Is the Top Up instant?

    Yes. You get your Top Up immediately. As soon as payment is made, you will get a confirmation message from TelecomPay on your phone screen while a Top Up message from a selected mobile operator will be sent to receiving phone line..

  • What if the receiving line does not receive any Top Up?

    Usually, after a successful transaction, the receiving line should receive Top Up details in an SMS message from the selected mobile operator within 20 seconds. In case it takes more than 30 minutes, please mail us at support@telecompay.org or call our customer care line on 07033469966 with your transaction details

  • Can I withdraw my commission to my bank account?

    Yes, Your commissions will automatically reflect in your user account. If you need your money to reflect in your bank account, you can automatically request for a payout.

  • Is there any other commission aside the referral bonus?

    Yes there are other commission. Kinldy visit our commission plan page to get details.

  • How do I start Recharge Card Printing Business?

    All you need to do is login to your account and click on Print RechargePin; you will be required to fund your wallet with any amount to start recharge card printing. Then select the network (Glo,Mtn,9Mobile and Airtel) your want to print, Select the demonination of recharge cards your choice. The Recharge Cards have been designed to be 40 units per batch for economize your A4 paper. click on PURCHASE and then contact support on support@telecompay.org or call 07033469966 for approval. Once Apporved Download it and use our Printing Software to generate the PIN and PRINT-OUT

  • Why Choose Our Services In Your Business?

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